Cookie Policy

Last updated: March 28, 2026

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember your preferences, improve performance, and provide a better user experience. Similar technologies include web beacons, pixels, and local storage.

2. How NinoPOS Uses Cookies

2.1 Essential Cookies (Required)

These cookies are necessary for the Service to function and cannot be disabled:

CookiePurposeDuration
auth-tokenMaintains your logged-in session securely7 days
csrf-tokenPrevents cross-site request forgery attacksSession
session-idIdentifies your browsing sessionSession

2.2 Functional Cookies

These enable personalized features and preferences:

CookiePurposeDuration
preferred-currencyRemembers your currency preference (TZS, KES, USD)1 year
preferred-languageRemembers your language preference1 year
theme-preferenceRemembers light/dark mode setting1 year
sidebar-stateRemembers sidebar collapsed/expanded stateSession

2.3 Analytics Cookies

These help us understand how users interact with our platform:

CookiePurposeDuration
_gaGoogle Analytics — distinguishes unique visitors2 years
_ga_*Google Analytics — maintains session state2 years
_utm*Tracks campaign source for marketing attribution6 months

3. Third-Party Cookies

We may use third-party services that set their own cookies:

  • Flutterwave: Payment processing cookies for secure transactions
  • Google Analytics: Anonymous usage statistics and user behavior insights
  • SMTP2GO: Email tracking for delivery status (used only for transactional emails)

These third parties have their own privacy and cookie policies. We recommend reviewing them.

4. Managing Your Cookie Preferences

4.1 Browser Controls

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and Site Permissions

4.2 Opt-Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

⚠️ Disabling essential cookies may prevent you from logging in and using NinoPOS features. We recommend keeping essential cookies enabled.

5. Local Storage

In addition to cookies, NinoPOS uses HTML5 local storage and session storage to cache data locally on your device. This improves performance by reducing server requests. Local storage data includes:

  • Draft invoices and forms (auto-save)
  • Table column preferences and sort order
  • POS terminal cart state
  • Dashboard widget configuration

You can clear local storage through your browser's developer tools (Application → Local Storage).

6. Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.

7. Contact

NinoPOS Inc.

Global Operations

Email: support@ninopos.com

Website: ninopos.com